Thanks for purchasing from Blue Echo Care at www.blueechocare.com operated by Blue Echo Care LLC. We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 60 calendar days of your purchase. After the 60-day period, you will no longer be eligible and won’t be able to receive a refund. Some of our products are eligible for a 1 year money back guarantee. If you have any additional questions or would like to request a refund, feel free to contact us at support@blueechocare.com